Wednesday 15 November 2006

International Credit Card Transactions

Today I tried to book a ticket to go and see The Decemberists in Seattle using the Ticketmaster Web site. Everything went fine until I tried to pay for the e-ticket using my credit card issued in the UK. Lo and behold I am obliged to choose my State from a selection of US States and enter my Zip code.

This seems pretty silly since the ticket would not even be physically delivered. Given that making credit transactions in the US is ridiculously easy - my signature hasn't been checked once in the last month - it's amazing that the Web is so unaccommodating.

Bad Web design is one of my pet peeves. All Web sites should be location agnostic given the global nature of the internet. Ticketmaster have a UK presence, but the events on the US site don't show on the UK site. Seems the only way I can see the show is turn up on the night and hope.

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